Booking Terms
Last updated: July 2026
These Booking Terms apply to reservations made with Sierra, operated by EATSQUARED2 Ltd.
Making a Reservation
Reservations can be made through our website, by telephone or in person. All bookings are subject to availability and are not guaranteed until confirmed by our booking system or a member of our team.
Booking Confirmation
We may send confirmation and reminder messages by email or SMS using the contact details you provide. Please ensure your contact information is accurate.
Arrival Time
We kindly ask that you arrive on time for your reservation. If you expect to be delayed, please contact us as soon as possible.
We may release your table if you have not arrived within a reasonable period after your booked time and we have been unable to contact you.
Changes and Cancellations
If you need to change or cancel your reservation, please let us know as soon as possible so we can offer the table to other guests.
We reserve the right to cancel or amend bookings where necessary due to unforeseen circumstances, operational requirements or events beyond our reasonable control.
Large Bookings
Larger parties may require additional confirmation before a booking is accepted. We may contact you to confirm the details of your reservation.
Special Requests
We will always try to accommodate special requests, including seating preferences and celebrations, but these cannot be guaranteed.
Food Allergies and Dietary Requirements
If you or anyone in your party has a food allergy or dietary requirement, please inform us when making your booking and remind a member of staff before placing your order.
While we take great care when preparing food, we cannot guarantee that dishes are completely free from allergens due to the shared kitchen environment.
Conduct
We reserve the right to refuse service or cancel a reservation where abusive, threatening or inappropriate behaviour is directed towards our staff or other guests.
Pricing and Menu
Our menus, prices and opening hours may change without prior notice. Availability of menu items may vary.
Privacy
Personal information provided when making a booking is processed in accordance with our Privacy Policy.
Contact Us
EATSQUARED2 Ltd
Trading as Sierra
Ippokratous 18
Paphos, Pafos 8010
Cyprus
Telephone: +357 97752624